Privacy Policy

Last updated: 3 June 2026

Matcha Bunny Monaco (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Who We Are

Data Controller: Matcha Bunny Monaco
Email: admin@matchabunnymonaco.com

2. What Data We Collect

We may collect the following personal data:

Identity & Contact: name, email address, shipping and billing address, phone number
Payment: payment card details (processed securely by our payment provider — we do not store card numbers)
Order & Transaction: purchase history, returns, and order preferences
Technical: IP address, browser type, device information, cookies and usage data

3. How We Use Your Data

We use your data to:

Process and fulfil your orders
Send order confirmations and shipping updates
Provide customer service
Send marketing emails (only if you have consented or are an existing customer)
Improve our website and services
Comply with legal obligations

4. Legal Basis for Processing (UK & EU)

We process your data on the following legal bases:

Contract: processing necessary to fulfil your order
Legitimate interests: fraud prevention, improving our services
Consent: marketing communications (you can withdraw at any time)
Legal obligation: compliance with applicable law

5. Sharing Your Data

We may share your data with:

Shopify: our e-commerce platform provider
Payment processors: to securely handle your payment
Shipping carriers: to deliver your order
Service providers: who assist us in operating our business, under strict confidentiality obligations

We do not sell your personal data to third parties.

6. International Transfers

Your data may be transferred to and processed in countries outside the UK or EEA (including by Shopify, which is based in Canada). Where we transfer data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses.

7. Cookies

We use cookies to make our website function and to understand how it is used. You can control cookie settings via your browser or our cookie consent tool. Please see our Cookie Policy for more details.

8. Your Rights

Under UK GDPR and EU GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time
Lodge a complaint with your supervisory authority (in the UK: the ICO at ico.org.uk)

To exercise any of these rights, please email admin@matchabunnymonaco.com.

9. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, and as required by law (e.g. financial records for 6 years in the UK).

10. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Our website uses SSL encryption.