Shipping Policy
Last updated: 17 July 2026
Processing Time
Orders are typically processed within 1–3 business days of being placed. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Destinations & Costs
- Monaco: Free standard shipping
- United Kingdom: Free standard shipping on eligible orders, otherwise from £4.99; Express shipping available for £6.99
- European Union: Standard international shipping, €14.99
- Rest of World: Standard international shipping, £23.99
Exact shipping costs for your order and destination are shown at checkout before you pay.
Delivery Timeframes
Estimated delivery times are as follows (from dispatch):
- United Kingdom: 3–5 business days
- European Union: 5–10 business days
- Rest of World: 7–14 business days
These are estimates only and are not guaranteed. Delays may occur during peak periods or due to customs processing.
Customs & Import Duties (Non-UK Orders)
For orders shipped outside the United Kingdom, customs duties, taxes, or import fees may be charged by your country's customs authority upon delivery. These charges are the responsibility of the customer. We are not responsible for delays caused by customs processing.
Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please first check your tracking information. If you need further assistance, contact us at sales@matchabunnymonaco.com and we will investigate.